Refund & Return Policy

Effective Date: 24.04.2025

Website: www.masteringirrationality.com.au

Business Name: Stan Krejnus

ABN: 81 628 161 340

1. Returns

We want you to be fully satisfied with your purchase of Dianetics: The Modern Science of

Mental Health. If you are not satisfied, you may request a return under the following

conditions:

  • Eligibility for Return: Returns are accepted only for books that are defective, damaged in transit, or incorrect (e.g., wrong item sent).

  • Timeframe: You must request a return within 10 days of receiving the book.

  • Condition: The book must be returned in its original condition (unused and undamaged). We do not accept returns for books that have been read, written in, or damaged after delivery.

  • Proof of Purchase: A receipt or proof of purchase is required for all returns.

2. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of

your refund.

  • Approved Refunds: If approved, your refund will be processed to your original method of payment within 5-10 business days.

  • Partial Refunds: In some cases, partial refunds may be granted (e.g., if the book is returned with minor damage that was not caused by shipping).

  • Rejected Refunds: If your return does not meet the required conditions, it will not be eligible for a refund.

3. Exchanges

We replace books only if they are defective, damaged in transit, or incorrect. If you need an

exchange, please contact us at info@masteringirrationality.com.au within 10 days of receiving your order.

4. Return Shipping

  • Who Covers Shipping Costs? If the return is due to our error (damaged, defective, or incorrect item), we will cover the shipping costs. In all other cases, the customer is responsible for return shipping costs.

  • Return Address: Please send all returns to: Stan Krejnus, [Insert Return Address], Australia

5. Non-Returnable Items

The following items cannot be returned or refunded:

  • Books that have been read, used, or damaged by the customer.

  • Books returned beyond the 30-day return window.

6. Late or Missing Refunds

If you haven’t received a refund yet:

1. Check your bank account again.

2. Contact your credit card company (it may take some time before your refund is officially posted).

3. Contact your bank (processing times may vary).

4. If you’ve done all of this and still have not received your refund, please contact us at info@masteringirrationality.com.au

7. Changes to This Policy

We reserve the right to update or modify this Refund & Return Policy at any time. Any changes will be posted on our website.

For any questions, contact us at info@masteringirrationality.com.au